Returns & Exchanges
At Splendid, we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply ensure your garments still have their original tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return slip inside the box.
Label and Post
Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing