Frequently Asked Questions
Everything you need to know about your Splendid shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements to our guide to ensure the perfect fit for every garment.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Are your materials sustainably sourced?
Yes, Splendid is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent manufacturing processes in our collections.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email with a tracking link to monitor your package's journey to your doorstep.